- Category: Payment and Shipment
First of all, we are not a company, we doesn't work with the companies and resellers,
WE DOESN'T SEND ANYTHING TO THE COMPANY ADDRESS !
Ordering and Payment
About Receiver's name and Address:
Only correct address writed in English will be accepted. The Name and Address fields must be filled with International format ONLY!
All other languages except English will be rejected, such order will be cancelled.
Please select the real currency for your payment! The order from people who selects currency RUB (russian rubles) but can't do the payment directly, in reality looks like as idiot's ordering (sorry), such order will be cancelled. The list of currencies is placed at the left column of the shop pages, marked with "Payment Currency".
If you have just an interest about the full cost of the goods you want buy, just do next: Collect the desirable goods in a basket, then perform the order registration, but do not lead up this registration to the last step (ORDER CONFIRM). Due ordering process, will be displayed for you the payment methods (depending on the currency chosen by you), the delivery ways and costs (depending on the delivery country), and the total amount for pay at the end step.
Important: Please enter carefully AND SHORTLY your address fields for delivery of parcel. Shortly, because the label of parcel have a room just 3 strings 8cm length for delivery address and receiver's name. The order with incorrect or loooong address will be cancelled!
Please understand, the field "Apartment" filled with some bla-bla words looks idiotic, because in this field must be the only NUMBER of apartments, nothing more.
If you didn't found the required name of your region or city, you can enter the new region (and/or city) by selecting item in the list *Enter new ...* (region/city). Stupidest situation, If you do not know in which state (region, province with other words) you live - welcome to www.google.com! If you know exactly that your country have no regions(states, lands,...) please DON'T invent a new region, just select or enter "NONE" in the "Regions" list.
The cost of delivery takes from inquiry "online" by the post service. If you'll see the something is wrong with shipping cost, nothing wrong. Please check up the delivery address fields (espeсially the Country) of data entered by you in the previous window, or maybe the shop never send the parcels to your land. Then please finish your order with ask to correct the shipping cost for your order in the "Notes to your order" at Last Step window of ordering.
All demanded payment details will be sent to you in the email letter after the full order registration, on email specified by you in the order, together with order acknowledgement.
PLEASE DON'T PAY YOUR ORDER just after placing of order! Please wait when your order will be checked by us, please wait the email by us with message "Wait the payment" !
You can cancel your order by yourself if your order is still have a status "Pending" or "Wait Payment". Go to the page of your last orders: tab "Shop"->"Your orders", open the order, click the link "Order cancelling" at the bottom of order page.
The order should be paid within the 3 working days from the date of order placed, overwise the order will be cancelled.
The buyers who have already 4 non-paid orders without serious reason, will be marked in blacklist as "non-serious customer", and lose the rights to purchase in our store.
Following currencies are accepted:
RUB (Russian Rubles) - transfer to the card or account number on bank "SBER", "TINKOFF", or sent with KoronaPay money transfer service.
USD (US dollars) - on Paypal only.
Paypal as way of payment is only for small orders with total amount up to 200 USD.
With Paypal we can receive USD only. The type of payment must be "To Friends and Family" only. The order must be not more than 200 USD. Overwise, please use another way to the money sending, KoronaPay as example.
For Paypal: Some users try to tricky pay for the big order by breaking the payments into parts - such order will be cancelled and payments will be refunded.
For other ways of payment (NOT Paypal): we accept the payments divided into parts as you like. The total amount received by you must be equal with your order.
Please don't ask us to receive the payment in another currency than choosen by you in your order!
No currency conversion outside of our site please! You will select the currency by yourself in the process of your ordering, therefore
you must pay and we must receive the currency selected by you on your order!
This is especially true for payments with Paypal! Please pay close attention to your fingers when you send a payment, open your eyes widely and keep track of what currency you choose for send your payment! For receiver, must be USD only!
Shipping of Goods
Because we are not a company, the shipping is possible only as "from private person to private person" only.
No any company name must be used as sender or receiver.
For some countries, the customs requires clearing of all parcels. You can do the low cost payment to our Paypal (5-20USD/euro, "for goods"), then use this bill for your customs. After that, we will refund your low payment a.s.a.p. or charge your shop account with this amount.
Sorry for inconvenience.
Out of Russia:
- The Russian Post service is with tracking (it's a regular post, the cheapest and it is frequently the longest) - today it's not so dangerous, work stable;
- EMS Service - is more expensive, but faster and more safely, with tracking too. But because it is "courier post", this way very like by the customs, be careful.
Both ways will have a tracking number, of course.
On any question like "Is it possible to send parcel using other post service likely to me" - the answer will be NO, because our region "Kaliningrad region" have a strong customs restrictions, all other post companies can't have a business with us as private person, not company. They can just provide a delivery of parcels with simple papers, no more else.
Other way - You can send to us your presentative person, then please choose in the order a way of delivery "Take away it self", and in the "order Note" please describe the reason or your wish. But in this case, we can't apply any official papers to parcel (for customs etc.) because we are not a company.